Rapid Continuous
Improvement is based on a concept developed in Japan known as Kaizen.
These methods are based on a "rapid
improvement process" utilizing
a cross-functioning group of managers and employees working as a team
to meet targets in a results-oriented focus on a predefined project
area. The process may take the following steps: define the problem/opportunity,
choose the best people, and correct the problem in one week or less
using
Kaizen tools and techniques. The ultimate goal is to significantly
reduce costs, reduce lead times, reduce required inventory space,
enhance workforce
empowerment, eliminate waste, and focus on continuous improvement.
The Kaizen process may include: ergonomics, total
quality control, Just-in-Time, statistical quality control, labor and
management relations, or other concepts.
RCI/Kaizen events go by many names. These include:
Rapid Continuous Improvement (RCI)
Kaizen Event
Kaizen Blitz
Time Based Management
Continuous Improvement Event (CI)
Total Productive Maintenance (TPM)
Continuous Process Improvement (CPI)
Lean Events (Go Lean)
Kaizen means
literally means continuous improvement. It involves making
small improvements continually rather than the sporadic large expensive
improvements that have been the traditional American business model.
It was made famous and introduced to the U.S. by Masaaki Imai. In
his
1986
book Kaizen, the Key to
Japan’s
Competitive Success, Masaaki Imai said:
"If asked to name the most important difference between Japanese
and Western management concepts, I would unhesitatingly say, ‘Japanese
Kaizen and its process-oriented way of thinking versus the West’s
innovation and results-oriented thinking’."